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5G Queries
A4G Grant1
Abandoned vehicle
Abandoned vehicle
Accessibility
Accumulations
Adaptation/Equipment Request
Add/remove road markings
Add/remove road markings
Additional Bin/s
Adopted highways
Adopted highways
Adoption@Heart
Adult Improvement
Adult Services and Communities
Adult Services and Health Partnerships
Adults Social Work
Affordable Warmth Grant
Alcohol licence questions
Allotment advice
Allotment advice
Allotments Application/waiting list
Allotments Termination
Amend Alcohol licence
Amend gambling/gaming licence
Amendment to general (non-taxi) licence
Animal mistreatment/concern
Animal mistreatment/concern
Any other enquiries for manhole covers
Appointments Booking General / Escalation
Arts and Culture
ASB crime
ASB crime
ASB reporting
ASB reporting
ASC Adult Provision
ASC Community Financial Support
ASC Mental Health
ASC Other referral
Assessment Request (OT/Initial Contact)
Assets Complex Query
Assets General
Assisted collection
Assisted collection
Autumn leaf removal
Autumn leaf removal
Average speed enforcement
Basal Tree Growth
Basal Tree Growth
Bed maintenance
Bed maintenance
BIDS Business Improvement Districts
Bin access code
Bin access code
Bins left out
Bins left out
Birth registration booking
Blocked drain escalation
Blocked drain escalation
Blocked gully (flooding)
Blocked gully (flooding)
Blue Badges
Boundary details
BR Grant
Bromford Housing General
Building inspection request
Building inspection request
Building Regs/Planning - Accessibility
Building Regs/Planning Boundary details
Building regulations
Building regulations
Building work complaint
Bulk Email
Bulky waste booking issues
Bulky Waste Electrical items
Bulky Waste General and Electrical Items
Bulky Waste General Items
Burial booking
Business Growth West Midlands
Business Rates
Business Rates Query
Business Support
Business Support Enterprise General
Can I have a fire?
Can I have a fire?
Can I speak to...?
Cancel postal/proxy vote
Candidate information
Canvass/Canvass communications
Car parks other
Car parks other
Carriageway pothole
Cashflow
CCTV police/PACE enquiry
CCTV police/PACE enquiry
CCTV public enquiry
CCTV public enquiry
CCTV repair
CCTV repair
Cemeteries/crematoria
Change of address
Chewing gum
Chewing gum
Children and Young People in Care
Children’s Strategy & Partnerships
Christmas Tree disposal enquiry
Citizenship ceremony enquiry
City Centre Highway and Public Realm Improvement enquiries
City Centre Pedestrianised Area enquiry
City Centre Pedestrianised Area enquiry
City Events
City Events
City Pay (transfer)
Civic Hall Events
Clinical missed bin
Clinical missed bin
Clinical waste collection
Clinical waste collection
Commercial Query
Communal missed bin
Communal missed bin
Community Safety
Community Trigger
Company Visit
Complaint about repairs carried out
Complaint about repairs carried out
Compliance Escalation
Condensation, Damp & Mould advice (Kuppa app)
Contact Form
Contaminated bins
Contaminated bins
Contaminated land
Contaminated land
Contaminated missed recycling bin
Copy certificate
Copy non-taxi licence
Coronavirus general enquiry
Corporate complaint
Council Invoices
Council Tax
Council Tax Query
Council building repair/issue
Council building repair/issue
Council building information
Council building information
Cremation booking
Cremation other
CSC Financial Assistance/ Grants
CSC Other referral
CSC Specialist Support
CSC Strengthening Families/ Early Intervention
CWG Generic
CWG Roads
Damaged carriageway
Damaged channel
Damaged footpath/pavement (slabs)
Damaged Footpath/pavement (tarmac)
Damaged path (slabs)
Damaged path (tarmac)
Damaged pedestrian crossing
Damaged pedestrian crossing
Damaged Road (tarmac)
Damaged road markings
Damaged road markings
Damaged street furniture
Damaged street furniture
Damaged surround
Damaged traffic lights
Damaged traffic lights
Damaged Tree
Damaged Tree
Damaged manhole covers
Damaged public utility
Dangerous building
Dangerous Highway furniture (on road or footpath)
Dangerous highway structure
Dangerous Structure
Dead animal
Dead animal
Death registration booking
Democratic Services Enquiry
Digital
Digital Inclusion
Disabled crossing (new/extend)
Disabled Facilities Grant
Disabled parking markings application
Diseased/Unhealthy Tree
Diseased/Unhealthy Tree
Displaced or loose manhole covers
Displaced or damaged kerb
Displaced or damaged kerb
Diversify
Dog behaviour
Dog bin empty
Dog bin empty
Dog control issue
Dog fouling
Dog Waste Signs
Dog guidance
Dog guidance queries
Domestic bin sticker
Domestic bin sticker
Domestic missed bin
Domestic missed bin
Domestic noise
Domestic noise
Driver Badge Escalation
Driver licence escalation
Driver Licence Extension
Driver Licence Extension Escalation
Driver licence questions
Dropped kerb application
EDI Enquiry
Education Excellence
Education Inclusion and Empowerment
Education Other referral
Election enquiry
Election other
Elections recruitment
Electric Vehicles enquiry
Electric Vehicles enquiry
Electrical items
Emergency – Anchor Lane Tip visit booking
Emergency – Shaw Road tip visit booking
Emergency traffic management
Employee
Employee complaint
Employee compliment
Employment & Skills events
Empty property
Events and Workshop
Events in parks
Events in parks
Faeces/blood/vomit removal
Fallen Tree
Fallen Tree
Fast track driver licence
Fast track vehicle licence
Fences - General
Filthy persons/premises
Finance
Flooding
Fly posting
Fly Tipping Corporate Landlord
Fly Tipping Corporate Landlord
Fly tipping evidence
Fly tipping evidence
Fly tipping FPN
Fly tipping FPN
Fly tipping reporting
Fly tipping reporting
Fly Tipping WH Land
Fly tipping private land
Fly tipping private land
FOI request
FOI request
Food business hygiene
Food business premises hygiene
Food Complaints
Food Poisoning
Food regulations
Food regulations advice
Footpath/pavement pothole (tarmac)
Footpath/pavement tree root damage (tarmac)
Gambling/gaming licence questions
Garden missed bin
Garden missed bin
Garden Waste order/chase stickers
Garden Waste replacement bin
Garden Waste Service escalation
Garden Waste Service renewal
Gas safety
Gas safety
General (non-taxi) licence questions
General and Electrical Items
General City Events
General Customer portal query
General Enquiry
General Enquiry
General Enquiry
General Enquiry
General Enquiry
General Enquiry
General Enquiry
General Items
General Licensing complaint
General Waste escalation
General Waste escalation
Graffiti removal on Private land - Offensive
Graffiti removal on Private land - Offensive
Graffiti reporting - Public Highways and Parks
Graffiti reporting – Public Highways and Parks
Graffiti reporting on Private land
Graffiti reporting on Private land
Grass maintenance
Grass maintenance
Grass Verge damaged
Grass verge safety inspection
Grass verge safety inspection
Green Cities and Circular Economy Query
Grit bin damaged/refill
Grit bin refill
Gritting
Gritting enquiry
Gully top damaged surround
Gully top damaged/broken
Gully top displaced
Gully top loose/rattling
Gully top missing
H markings application
Handy person service
Handy person service
Health & Safety advice
Health & Safety advice
Health & Safety Complaint
Hedge maintenance
Hedge maintenance
High hedge
High hedge
Highway obstruction
Highway obstruction - Overhanging Vegetation
Highway structure issues (walls, bridges and subways)
Highways General Enquiry
HMO advice
HMO advice
Home Improvement Grant advice
Home Improvement Grant advice
Home to School Transport
Homelessness and Wellbeing
Homelessness, Rough Sleepers/Tent reporting
Housing Application Chased
Housing Application Enquiry
How to become a driver
How to license a vehicle
Hung up/cut off
HWRC pedestrian access pilot
Hygiene rating
Hygiene rating
IGNITE Referrals
Illegal eviction / landlord harassment
Illegal eviction / landlord harassment
Illegal Tree Works/Felling
Illegal Tree Works/Felling
Illuminated bollard damage
Illuminated bollard damage
Immigration checking service
Immigration checking service
Industrial/construction noise
Industrial/construction noise
Information request (general)
Insurance
Insurance claim
Investment
Japanese knotweed
Japanese knotweed
Kickstart Employer
Kickstart Enquiry
Land Access Request
Land Enquiry
Larger/smaller bin
Legal Query Request
Leisure and Wellbeing
LFFN Build Works
LFFN Build Works
Licence payment
Licencing enquiry
Licensed/commercial premises noise
Licensed/commercial premises noise
Licensing payment - Driver
Licensing payment - Operator
Licensing payment - pavement
Licensing payment - Vehicle
Lit signs damage
Lit signs damage
Litter bin empty
Litter bin empty
Litter bin replace
Litter bin replace
Littering
Littering/dog fouling/enforcement fine
Local plans
Local plans
Local Transport Plan
Local Transport Plan
Lost dog
Lost pet
Lost property
Low Carbon
LPA consultation
Major Incident/Emergency Response
Major Incident/Emergency Response
Manhole or gully top missing
Manhole or gully top other
Manhole/gully top damaged
Manhole/gully top displaced
Manhole/gully top loose
Manual litter removal
Manual litter removal
Marriage/civil partnership booking
Marriage/civil partnership other
Match day parking permit
Midland Heart Housing
Mini-Panel escalation
Miscellaneous
Missed bin escalation
Missed bin escalation
Missing or damaged block or concrete
Missing or damaged block or concrete
Missing or damaged bollard
Missing or damaged bollard
Missing or damaged guard rail
Missing or damaged guard rail
Missing manhole covers
Money Smart Team General
My account escalation
New Alcohol licence
New bins (all)
New bins (all)
New Business
New Cross parking permit
New development
New development
New domestic bin
New domestic bin
New gambling/gaming licence
New garden bin
New garden bin
New General (non-taxi) licence
New Housing Application Support Request
New recycling bin
New recycling bin
New traffic lights request
New traffic lights request
New/move grit bin
New/move grit bin
New/Replacement bin escalation
New/Replacement bin escalation
No ball games signs
No ball games signs
Notice of marriage/CP booking
Out of date food
Out of date food
Out of Hours AMHP
Out of hours building maintenance
Out of hours burial/funeral/cremation
Out of hours car parks
Out of hours carriageway damage
Out of hours cemeteries/crematoriums
Out of hours damaged street furniture
Out of hours dead animal
Out of hours faeces/blood/vomit removal
Out of hours fallen trees
Out of hours flooding
Out of hours fly tipping
Out of hours gas safety
Out of hours general enquiry
Out of hours grit bin
Out of hours illuminated bollard damage
Out of hours keepers
Out of hours leisure/community centre
Out of hours lit signs damage
Out of Hours lone working escalation
Out of hours manhole or gully top missing
Out of hours markets
Out of hours MASH 24
Out of hours multiple street lights out
Out of hours non-emergency
Out of hours parks security
Out of hours path damage
Out of Hours resilience
Out of hours RTC debris
Out of hours security issue
Out of hours spillages
Out of hours street light issue
Out of hours structural issues (CWC/WH)
Out of hours structural issues (non-CWC)
Out of hours syringes
Out of hours traffic lights issue
Out of hours vehicle maintenance
Out of hours water feature
Outdoor event request
Outside of complaints policy (Customer Feedback)
Overgrown garden
Overgrown garden
Owner/occupier grants
Owner/occupier grants
Park damage/vandalism
Park damage/vandalism
Park security
Park security
Parked vehicle complaint (no restrictions)
Parked vehicle complaint (no restrictions)
Parked vehicle complaint (restrictions)
Parked vehicle complaint (restrictions)
Parking and Bus Lane Penalty Charge Notices
Parking disregard
Parking disregard
Parks General
Parks sports pitch booking
Partnerships and Commercial Services (Education)
Password issues on customer portal
Pay & Display machine fault
Pay & Display machine fault
Pay PCN by instalments
Pay PCN by instalments
PCN challenge
PCN challenge
PCN challenge update
PCN challenge update
PCN payment taken
PCN with bailiff
PCN with bailiff
Pedestrian crossing (new/extend)
Pedestrian crossing (new/extend)
Permanent signs
Permanent signs
Pest control booking
Pest control booking (ants/wasps/fleas)
Pest control information/advice
Pest control information/advice
Pest identification
Pest identification
Planned temporary traffic management
Planning
Planning
Planning/ Development queries
Podback general enquiry
Podback Missed collection
Poll card/polling station
Pollution (air/light/odour)
Postal/proxy vote not arrived
Postcode amendment/registration
Postcode amendment/registration
Private Hire Driver renewal application (PRN issue)
Private hire operator licence
Private Hire Vehicle renewal application
Procurement
Protected/listed buildings
Protected/listed buildings
Public Health referral
Public highway excavation permit
Public Right of Way info
Public Right of Way info
Public Right of Way report issue
Public toilets repairs/maintenance
Purchase Request
Query eviction
Query eviction
Recording Activity Outcomes
Recruitment
Recycling missed bin
Recycling missed bin
Refuse Service Round Changes Enquiry
Refuse Service Round Changes Escalation
Registered to vote letter
Registration certificate correction
Registration certificate other
Relaunch Grant – Lichfield Street
Relaunch Grant – Victoria Street
Remove bin
Remove bin
Remove debris from RTC
Remove debris from RTC
Rent With Confidence
Rent With Confidence and call us first schemes
Rents, Leaseholder and all other Housing charges
Repairs not carried out by landlord
Repairs not carried out by landlord
Replace protected tree
Replacement licence/items/copy driver licence
Replacement of Vehicle
Report a spillage
Report a spillage
Report illegal signs
Report illegal signs
Report It Accumulations
Report It Cemeteries/crematoria
Report It Empty property
Report It Faeces/blood/vomit removal
Report It Filthy persons/premises
Report It Flooding
Report It Fly posting
Report It Grit bin damaged
Report It Highway obstruction
Report It Littering
Report It Pollution (air/light/odour)
Report It Public Right of Way report
Report It Smoking in a vehicle
Report It Street fundraisers/buskers
Report It Syringes & Needles
Report It Unsecured property
Reporting Resurfacing Issues
Request postal/proxy vote
Resurfacing
Revenues and Benefits General
Right to Work Verification
Right to Work/Home Office check
Road closure request
Road cone request
Road cone request
Road markings complaint
Road name or numbering
Road name or numbering
Road pothole (tarmac)
Road sweeping request
Road sweeping request
Roadworks complaint
Roadworks complaint
Roadworks information
Roadworks information
Ruined proxy/postal vote
Sales and Marketing
School Appeals
School Business and Support Services
School crossing
School crossing
School parking
School parking
School parking problems
School parking problems
SEN Enquiry
Service request Arbor (Customer Feedback)
Service request Finance (Customer Feedback)
Service request Highways (Customer Feedback)
Service request Licensing (Customer Feedback)
Service request received by Customer Feedback
Service request Waste mgt (Customer Feedback)
Service request Wton Homes (Customer Feedback)
Set up food business
Set up food business
Shop a tipper
Shop a tipper
Signpost
Skills
Skip hire
Skip operator complaint
Skip operator complaint
Skip operators permits
Smoke control areas
Smoke restriction zone
Snow Wolves
Snow Wolves
Speed bumps request
Speed bumps request
Speeding complaint
Speeding complaint
Standard – Anchor Lane tip visit booking
Standard – Shaw Road tip visit booking
Stray dog
Stray dog
Stray/fly-grazing horse
Stray/fly-grazing horse
Street light column emergency
Street light column issue
Street light day burning
Street light day burning
Street light failed repair
Street light failed repair
Street light flickering/burning red
Street light flickering/burning red
Street light out
Street light out
Street light shield request
Street light shield request
Street lighting information/new
Street lighting information/new
Street lighting other defect
Street lighting other defect
Street name plate damage
Street name plate damage
Street nameplate missing
Street nameplate missing
Stump Removal
Stump Removal
Suppliers
Supply Chain
Syringes & Needles
Tarmac footway pothole
Tarmac footway tree root damage
Taxi complaint
Taxi enquiry
Temporary bay closure
Temporary bay closure
Temporary signs
Temporary signs
Temporary structure permit
Temporary traffic lights (emergency)
Tenant Management Organisation (TMO's)
TFWM General
Tip information
Tip Information
Tip Visit booking issues
Touch Base Review
TPO application
TPO application
TPO check/advice
TPO check/advice
TPO unauthorised works
TPO unauthorised works
Trade waste missed bins
Trade waste missed bins
Trade waste new bin
Trade waste new bin
Trade waste other
Trade waste other
Trade waste contract
Trade waste contract
Trading Standards (CACS)
Trading Standards (CACS)
Trading Standards queries/ concerns
Trading Standards (advice/whistleblowing)
Trading Standards (advice/whistleblowing)
Traffic calming request
Traffic calming request
Traffic Regulation Order
Traffic Regulation Order
Transfer of Vehicle Between Licence Holders
Travel information
Travel information
Traveller encampment
Traveller encampment
Tree Other Enquiries
Tree Other Enquiries
Tree planting
Tree planting
Tree Pruning
Tree Pruning
UKSPF - A
UKSPF - KAE
UKSPF - NZ Grant
UKSPF - SME Grant
UKSPF Enquiry
UKSPF Growth Plan
Unauthorised Building works
Unlit signs damage
Unlit signs damage
Unsecured property
Update electoral register
Update Personal Details Request
Variable message signs damage/issues
Variable signs damage
Vehicle licence escalation
Vehicle licence questions
Verge damaged
View electoral register
Voter ID enquiry
Voter registration
Waste collection calendar
Waste collection calendar
Waste collection round
Waste collection round
Waste disposal advice
Waste disposal advice
Waste manager escalations (complaints and compliments)
Waste quotable service
Waste spillage
Waste spillage
Water feature maintenance
Water feature maintenance
Weed control
Weed control
Whistleblowing
Wobaston Road storage compound
Wolverhampton Homes ASB
Wolverhampton Homes Building Solutions
Wolverhampton Homes Capital works
Wolverhampton Homes Communal areas
Wolverhampton Homes Contracts and Compliance
Wolverhampton Homes Customer contact issues
Wolverhampton Homes Fly tipping
Wolverhampton Homes General
Wolverhampton Homes Grounds Maintenance
Wolverhampton Homes Home Improvement Agency
Wolverhampton Homes Homelessness
Wolverhampton Homes Income
Wolverhampton Homes Lettings
Wolverhampton Homes Lettings (homes)
Wolverhampton Homes Money Smart
Wolverhampton Homes Money Smart (financial support)
Wolverhampton Homes Other
Wolverhampton Homes Repairs
Wolverhampton Homes request
Wolverhampton Homes request
Wolverhampton Homes Right to Buy
Wolverhampton Homes Shops and Leases
Wolverhampton Homes Stock investment
Wolverhampton Homes Tenancy and customer support
Wolverhampton Homes Tree Maintenance
Wrong number
Case Origin
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